Imigomo yesevisi

Kubuyekezwe: 2026/02/26

Le Migomo ichaza imigomo yokusebenzisa isevisi ye-SmartTranslate.ai ("Isevisi") ngabantu ngabanye kanye nezinhlangano zebhizinisi. Imigomo isebenza kokubili ezinhlelweni ezitholakala obala (isb. ikhasi lolwazi, uhlu lokulinda) kanye nezinsiza ezidinga i-akhawunti (uma zitholakala).

1. Izimiso ezijwayelekile nokwamukela Imigomo

  • Ngokusebenzisa Isevisi, wenza isivumelwano noMphathi sokunikezwa kwezinsizakalo ngogesi futhi uyamukela le Migomo.
  • Uma ungamukeli le Migomo, ungasebenzisi i-Sevisi.
  • Uma usebenzisa Isevisi egameni lenkampani/nhlangano, uyavuma ukuthi unegunya lokusebenza egameni layo nokuyibopha ngale Migomo.
  • UMphathi angase enze Isevisi itholakale njenge-beta (uhlolo), enezinqubo nemikhawulo ethile yokutholakala.

2. Incazelo amagama (esifushane)

  • "UMphathi" - inhlangano enikeza i-Sevisi ye-SmartTranslate.ai.
  • "Umsebenzisi" - umuntu osebenzisa i-Sevisi.
  • "I-Akhawunti" - i-akhawunti yomsebenzisi ku-Sevisi, uma umsebenzi wokubhalisa/ukungena utholakala.
  • "Okuqukethwe" - idatha efakwa noma edluliselwa ngumsebenzisi ku-Sevisi, okuhlanganisa umbhalo namadokhumenti okuhumusha kanye nezilungiselelo/iphrofayili yokuhumusha.
  • "Intengo" / "Uhlelo" - ulwazi mayelana nezinhlobo zokusebenzisa Isevisi, imikhawulo kanye nezimali, kushicilelwa ku-Sevisi (isb. ekhasini lentengo).

3. Incazelo nesibopho sensevisi

  • Isevisi ivumela ukuhumusha kokuqukethwe futhi (ngokwezinga loHlelo) amadokhumenti kusetshenziswa amamodeli obuhlakani bokwenziwa kanye nezilungiselelo zephrofayili yokuhumusha (isb. umkhakha, isitayela, ithoni, ubungcweti).
  • Imiphumela ekhiqizwa yi-AI ingase ibe neziphazamiso, ukufingqa, ukungaqondakali noma izisho ezingafanele futhi ingadinga ukuqinisekiswa ngumuntu.
  • Isevisi ayiyona insiza yokuhumusha esemthethweni noma iseluleko sezomthetho, sezempilo, zezimali noma olunye usizo olukhethekile.
  • UMphathi angangeza, aguqule noma asuse izici zeSevisi (kufaka phakathi izinhlelo, imikhawulo, amafomethi asekelwayo) ngokuhambisana nemigomo echazwe esigabeni esiphathelene nezinguquko zeMigomo.

4. I-Akhawunti, ukungena nokuphepha

  • Ukudala i-Akhawunti nokungena kungase kwenziwe kusetshenziswa umhlinzeki wangaphandle wokuzazisa (Clerk).
  • Ukufinyelela kokungena kungahle kube nemikhawulo yesikhashana (isb. kuphela kxilungu elikhethiwe labasebenzisi).
  • Umsebenzisi unesibopho sokugcina ubumfihlo bemininingwane yokungena kanye nezenzo ezenziwayo ngaphansi kwe-Akhawunti yakhe.
  • Uma kukhona ukuqagela kokungena okungekho emthethweni ku-Akhawunti, Umsebenzisi kufanele azise uMphathi ngokushesha.

5. Okuqukethwe Komsebenzisi namalungelo

  • Umsebenzisi ugcina amalungelo okuhle ngoKokuqukethwe kwakhe. UMphathi akanawo amalungelo obunikazi okuqukethwe komsebenzisi.
  • Umsebenzisi unikeza uMphathi ilayisensi engakahleleki edingekayo ukuze kunikezwe insiza, ehlanganisa ukucubungula, ukuhlaziya, ukuguqula, ukuhumusha, ukugcinwa kwezobuchwepheshe kanye nokwabelana nomsebenzisi ngemiphumela (isb. ifayela elihunyushiwe).
  • Umsebenzisi uyavuma ukuthi unamalungelo nesizathu sokudlulisa Okuqukethwe ku-Sevisi (kufaka phakathi idatha yomuntu siqu yabantu besithathu, uma ikhona ku-Kokuqukethwe) futhi ukuthi Okuqukethwe akuphuli umthetho noma amalungelo abantu besithathu.
  • Umsebenzisi unesibopho sendlela yokusetshenziswa kwemiphumela yokuhumusha kanye nokuqinisekisa ukuhambisana kwayo nomthetho nezimfuneko zemboni.

6. Ukusetshenziswa okuvumelekile nezinto ezingavunyelwe

  • Isevisi kumele isetshenziswe kuphela ngokuhambisana nomthetho nangokuhlonipha amalungelo abantu besithathu.
  • Akunamvume ukudlulisa Okuqukethwe okungekho emthethweni, okwaphula amalungelo obunikazi, amalungelo abantu siqu, imfihlo evikelwe umthetho noma eminye imikhiqizo yamalungelo abantu besithathu.
  • Akunamvume ukusebenzisa Isevisi ukudala noma ukusabalalisa okuqukethwe okuyingozi (isb. isoftware eyingozi, i-phishing), noma ukudlula izivikelo zeSevisi.
  • Akunamvume ukusebenzisa Isevisi ngokweqile, ngokuzenzakalelayo noma ngendlela ephazamisa ukusebenza kwayo (isb. izikripthi, ama-bot) ngaphandle kwemvume yangaphambili kaMphathi.
  • UMphathi angase asebenzise izindlela zokuphepha nokunciphisa ukusetshenziswa kabi (isb. imikhawulo, ukulawula izinga) futhi angamisa ukufinyelela uma kwenzeka ukwephulwa kwemithetho.

7. Izinhlelo, imikhawulo, izimali kanye nezinkokhelo (uma zikhona)

  • Isevisi inganikeza Izinhlelo ezehlukene (kufaka phakathi zokungakhokhelwa nezikhokhelwayo) ezinemikhawulo ehlukile (isb. umkhawulo wezimpawu ngesikhathi esithile, amafomethi wefayela atholakalayo, isikhathi sokugcinwa komlando wokuhumusha).
  • Incazelo yamanje yeziHlelo nezintengo itholakala kuCennik ku-Sevisi. Uma kunokungafani phakathi kweCennik nezinto zokukhangisa, iCennik kanye nemigomo yale Migomo kuyoba yizo ezibophezayo.
  • UMphathi angase enze izinkokhelo, izibonelelo zonyaka, ukufakwa kwamafekthri noma ukubalwa kwezinkokhelo kwezinqubo zebhizinisi/Enterprise. Imininingwane (kufaka intela, ama-invoice, imigomo yokukhansela) izokwaziswa ku-Sevisi noma ngesikhathi sokuthenga.
  • Uma imithetho efanelekile kuwe inikeza amalungelo akhethekile njengomthengi (isb. ilungelo lokuhoxisa), uMphathi uyawahlonipha njengoba kudingwa umthetho.

8. Ubumfihlo kanye nedatha

  • Imigomo yokucubungula idatha yomuntu siqu ichazwe enqubomgomonethu yobumfihlo, kanti imigomo yamakhukhi ichazwe enqubomgomo yamakhukhi (etholakala kuSevisi).
  • Ngokusebenzisa Isevisi, uyavuma ukuthi Okuqukethwe kungase kuqukathe idatha yomuntu siqu noma efihliwe - ngaphambi kokuyidlulisa, qiniseka ukuthi unelungelo nesizathu sokukwenza.
  • UMphathi angase asebenzise idatha yezobuchwepheshe (isb. ikheli le-IP, i-user-agent) ngenhloso yokuphepha nokuvimbela ukusetshenziswa kabi, ngokuhambisana noMthetho Wobumfihlo.

9. Ukutholakala kweSevisi nokwesekwa

  • UMphathi uzama ukuphatha Isevisi ukuthi isebenze kahle, kodwa akanayi iqinisekiso lokutholakala okungaphazamiseki noma ukungabi namaphutha.
  • UMphathi angase enze imisebenzi yokugcinwa, izibuyekezo kanye nokuma okwesikhashana kwezobuchwepheshe.
  • Ububanzi bokwesekwa kwezobuchwepheshe bungancika kuhlelo. Oxhumana nabo ezindabeni ezijwayelekile: privacy@smarttranslate.ai.

10. Imithwalo yemfanelo kanye nokuxoshwa kwemithwalo

  • Ngobubanzi obukhulu obuvunyelwe ngumthetho, uMphathi akaphenduli ngezinqumo ezenziwe ngokususelwa emiphumeleni etholwe ku-Sevisi noma ngezindleko ezingaqondile (isb. inzuzo eyalahlekile), ngaphandle uma imithetho emqoka ithi ngokuphambene.
  • Umsebenzisi unesibopho sokuqinisekisa imiphumela, ikakhulukazi ekusetshenzisweni kwezomthetho, ezempilo, zezimali, ezokuphepha noma kwezinye izimo ezibucayi.
  • UMphathi akanakuqinisekisa ukuthi imiphumela izoba ngaphandle kwamaphutha noma ukuthi iyohlangabezana nayo yonke okulindelwe ngumsebenzisi.

11. Abathengi (EU) - ilungelo lokuhoxisa kanye nezikhalazo (uma zisebenza)

  • Uma ungumthengi e-EU/EEA, ungase ube namalungelo akhethekile aphuma emithethweni yamalungelo abathengi kanye nemithetho mayelana nezinsizakalo nokuqukethwe kwedijithali.
  • Ezeservices zedijithali, uma unikeza imvume yokuqala yokuthi isevisi iqale ngaphambi kokuphela kwesikhathi sokuhoxisa futhi uboniswe ngemiphumela yalokho, ungase ulahlekelwe ilungelo lokuhoxisa mayelana nengxenye yesevisi esivele yenziwe - ngokuhambisana nemithetho.
  • Izikhalazo noma izimangalo mayelana neSevisi ungazithumela ku: privacy@smarttranslate.ai (chaza inkinga futhi unikeze imininingwane yokuxhumana).

12. Ukumiswa nokupheliswa kokusetshenziswa

  • UMphathi angamisa noma anciphise ukufinyelela ku-Sevisi uma Umsebenzisi ephula Imigomo, umthetho noma ukuphepha kweSevisi, noma uma kukhona ukuqagela kokusetshenziswa kabi.
  • Umsebenzisi angayeka ukusebenzisa Isevisi nganoma yisiphi isikhathi. Uma umsebenzi wokususa i-Akhawunti utholakala, Umsebenzisi angawusebenzisa noma axhumane noMphathi.

13. Izinguquko zeMigomo

  • UMphathi angashintsha le Migomo ngezizathu eziyimbangela, njengoshintsho emthethweni, ezokuphepha, ukusebenza kweSevisi, abahlinzeki noma imithetho yokubalwa kwezinkokhelo.
  • Inguqulo yamanje yeMigomo ishicilelwa ku-Sevisi kanye nosuku lokuvuselelwa kokugcina. Izinguquko ezibalulekile eziphathelene namaAkhawunti noma izinhlelo ezikhokhelwayo (uma zitholakala) zizokwaziswa ngendlela efanele.

14. Umthetho osebenzayo nezivumelwano zokugcina

  • Le Migomo isekelwa umthetho osebenzela indawo yasehhovisi likaMphathi, ngaphandle kwemithetho ebalulekile evikela abathengi.
  • Izinkinga zizoxazululwa amazinga asemthethweni afanele indawo yasehhovisi likaMphathi, uma imithetho ebalulekile ingakhombisi okunye.
  • Uma noma yimuphi umthetho wale Migomo uthathwa njengeyingenamandla, ezinye izigaba zizoqhubeka zisebenze.

15. Xhumana nathi

  • Ezindabeni zomthetho, ukuhambisana nemigomo nobumfihlo: privacy@smarttranslate.ai.